Whether you have a question about ordering, pickup locations, farm stays, weddings, partnerships, or how we raise our animals, this page tells you the best way to reach us and what to expect.
Email: info@freshvalleyfarms.ca
Phone: 250-540-7500
Address: 1346 Mountain View Rd, Spallumcheen, BC, V4Y 0S4
General inquiries
For most questions, email is the fastest and most reliable way to reach us.
Email: info@freshvalleyfarms.ca
We monitor this inbox daily and typically respond within two business days. During busy seasons like holidays and major pickup weeks, replies may take a little longer.
Phone
Phone: 250-540-7500
If we don’t answer right away, please leave a clear voicemail with your name and the reason for your call. We often return calls in the evening, once chores and packing are finished.
Farm address
Fresh Valley Farms
1346 Mountain View Road
Spallumcheen (near Armstrong), British Columbia, Canada
V4Y 0S4
This is our working farm and farm-gate pickup location. Please note that visits are by appointment only unless you are scheduled for a tour.
Ordering and pickup questions
If your question is about:
- Order status
- Pickup locations or times
- Payment or invoices
- Missed pickups
- Product availability
Please email info@freshvalleyfarms.ca and include your name and pickup location. This helps us respond quickly and accurately.
Farm stays and events
For inquiries about:
Please email events@freshvalleyfarms.ca. Include your preferred dates and a brief description of what you’re planning.
Wholesale, partnerships, and collaborations
We work with other farmers, processors, retailers, and organizations that share our values.
If you’re reaching out about:
- Wholesale purchasing
- Farm partnerships
- Educational or research collaborations
Please email info@freshvalleyfarms.ca with “Partnership inquiry” in the subject line.
Visiting the farm
We host farm tours during the main pasture season when weather and biosecurity allow. These tours are announced through our email newsletter. We also have a farm stay guesthouse.
Because this is a certified organic livestock operation with active poultry production, we cannot accept unplanned visits. This helps us protect our animals, maintain organic standards, and keep the farm running smoothly.
To be notified of future tour dates, join our newsletter.
Media and education
For media requests, interviews, farm tours, or educational visits, email info@freshvalleyfarms.ca and include details about your project, timeline, and audience.
Electric fencing sales and support
With more than a decade of rotational grazing experience, we can help you set up a system that works on your land. Steve is a Gallagher dealer and can help you choose the right electric fencing system for cattle, pigs, or poultry.
Email: steve@freshvalleyfarms.ca
Email Newsletter
Join our newsletter to stay updated on new stock, farm news, seasonal changes, and pickup schedules.
Social media
Instagram: @freshvalleyfarms
Facebook: facebook.com/freshvalleyfarms
We post pasture updates, new products, farm stories, and reminders about pickups.
What to expect when you contact us
Fresh Valley Farms is a small, family-run operation. The same people answering emails are also feeding animals, washing eggs, packing meat, and driving delivery routes.
We appreciate clear messages, patience during peak seasons, and advance notice whenever possible. We aim to be responsive, transparent, and helpful.